Terms of service

The terms that govern your use of the SkillComp platform.

Plain English where we can; specific where we have to be. These terms apply to every account on skillcomp.com.au.

Effective: 1 January 2026

1. Agreement

By using SkillComp you agree to these terms. If you are using the platform on behalf of a provider organisation, you confirm that you have authority to bind that organisation.

2. The service

SkillComp provides a hosted clinical competency assessment platform. We may add, remove or modify features over time, with material changes communicated to administrators in advance.

3. Accounts

You are responsible for keeping your credentials secure, for all activity that occurs under your account, and for ensuring your team's accounts comply with these terms.

4. Acceptable use

You will not attempt to disrupt the service, reverse-engineer it, scrape it at scale, use it to violate any law, or upload content you do not have the right to upload.

5. Customer content

You retain ownership of competency frameworks, evidence, attachments and other content your team creates. You grant us the limited rights needed to host and operate the service on your behalf.

6. Confidentiality

Each party will protect the other's confidential information with at least the same care it uses for its own — and never less than reasonable care.

7. Fees & billing

Fees are set out in your order form. Unless otherwise agreed in writing, fees are payable monthly or annually in advance, in Australian Dollars, exclusive of GST.

8. Suspension

We may suspend the service if fees are unpaid for more than 30 days, or where continued use poses a security or legal risk. We will give reasonable notice where lawful.

9. Termination

Either party may terminate for material breach not cured within 30 days of written notice. On termination, you may export your data for up to 60 days; after that we may delete it in accordance with our retention schedule.

10. Warranties

We will provide the service with reasonable skill and care, in material conformity with the documentation. To the maximum extent permitted by law, all other warranties are excluded.

11. Liability

Subject to non-excludable rights under the Australian Consumer Law, our total liability arising from the service is capped at fees paid in the 12 months before the claim. Neither party is liable for indirect, consequential, or punitive damages.

12. Governing law

These terms are governed by the laws of Victoria, Australia. The parties submit to the exclusive jurisdiction of courts in Victoria.

13. Changes

We may update these terms; material changes will be communicated to administrators at least 30 days before they take effect.

14. Contact

Questions about these terms: [email protected].